2010
09.08
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How do i get a hold of you?
holler@ruckusapparel.com
I want to carry your product in my store – how do I contact you?
josh@ruckusapparel.com – hit me up, we would love to work with you!
Do you guys ship international?
YES, as long as paypal accepts your payment and address, we will ship to you.
How long does shipping usually take?
Once an order is made, it can take up to 5 business days to process before it is shipped from our fulfillment house in Denver, Colorado. Once an item is shipped, it depends on where you live, but usually takes no longer than 3 business days for domestic, and up to 7 business days for international orders.
How do i make a return?
Returns are accepted on unwashed and unworn items only. There may be a 10.00 re-stocking fee if return is unwarranted. Exchanges may be made only if item is exchanged with item of similar price. Buyer is responsible for all shipping charges to mail return item back.
I am a music artist / fighter / athlete / etc – do you do sponsorships?
Yes – we do sponsorships, but only for a very select few. If you think you have what it takes, holler@ruckusapparel.com, and tell us why we should sponsor you. Make sure you include your tracks, references, videos, etc.
What forms of payment do you accept?
We accept Visa, Mastercard, AmericanExpress, Discover, as well as regular payment through paypal.
How secure is shopping through the online store?
All orders are run through paypal which has the highest rated security ranking commercially available. In edition, your email address and shipping information are private and used soley by Ruckus for billing and shipping purposes only. With respect to cookies, we save no online memory of the tranaction, the only reference is through the consumer and vendor reciept.
Do I have to have a paypal account to purchase from your online store?
No – you are not required to have a paypal account to purchase from the store. If you already have an existing account you may use it to purchase goods.
I want to buy your products but, I can’t find them at my local skateshop / boutique!
Ask your local skateshop and boutiques to stock RUCKUS APPAREL products, many are open to product and brand suggestions. Tell them to get with it and support the underground!!
